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Our full child protection policy is available on this website in our policy section.

What is Safeguarding?

Safeguarding covers all aspects of keeping children safe in education and promoting the welfare of children is defined as:

  • protecting children from maltreatment;
  • preventing impairment of children’s mental and physical health or development;
  • ensuring that children grow up in circumstances consistent with the provision of safe and effective care; 
  • taking action to enable all children to have the best outcomes.

As a school there are set government guidelines which we have to adhere to regarding the safeguarding of our children. Some of these are listed below:

We also expect all staff and visitors to treat each other with respect and to behave professionally.

All staff are required to wear their staff lanyards at all times, and all visitors and volunteers are always required to sign in and out and wear a visitor badge whilst on school grounds.

What to do if you have concerns about someone's safety or wellbeing 

If you have any concerns or are worried about your child’s or anybody else’s safety or wellbeing you can contact any of the members of staff listed below:

Mr Johnson 
Mr Wills
Mr Warner-Lynn
Mr Thompson
Miss Smith
Mrs Freeman
Mrs Bunting

If your concern is about a member of staff/volunteer then you should report your concern to Mr Johnson, Executive Headteacher. If your concern is about the headteacher then you should contact the Chair of Governors.

Further information can be found in the Springwood High School Child Protection Procedures Leaflet, which can be downloaded by clicking here

If you are concerned about a child in Norfolk and want to speak to someone outside of school hours, please know that everyone can contact CADS on 0344 800 8020. Or NSPCC to make an anonymous referral: 0808 800 5000.

Operation Encompass

Encompass has been set up to help school provide support to children who have been present at incidents of domestic violence. 

Springwood High School will be taking part in this jointly run operation with Norfolk County Council and Norfolk Police.

The school will receive a confidential phone call from the Multi-Agency Safeguarding Hub before 9am on the morning after any domestic incident where a child at our school had been involved, present or witnessed.

The information is given to the school's Key Adults who are:

  • Mr Wills
  • Miss Smith
  • Mrs Freeman

They will then enable support to be given dependent on the needs and wishes of the child.

We are keen to offer the best support possible to our pupils and we believe this is going to be extremely beneficial to all those involved.

For further information please download the Operation Encompass Poster here.

For more information on Operation Encompass please click here.

Safeguarding Children 

For information regarding our safer schools partnership with the Norfolk Constabulary and ways to help protect and safeguard your child. Please click on the links below:

CEOP - helps keep children and young people safe from sexual abuse and grooming online. They  help thousands of children and young people every year.

Safer School Partnership - We have joined forces with the Safer Schools Partnership run by the Norfolk Constabulary to ensure that our pupils are kept safe, reduce the risk of being drawn into crime, antisocial or extremist behaviour.  To improve the safety of the school and surrounding area, building positive relationships between pupils and police.  It also promotes shared values and improves relations generally within the school and the wider community.

PC James Smith will be in school two days each week.

Operation Encompass - Encompass has been set up to help school provide support to children who have been present at incidents of domestic violence

Internet Safety 

Students will be taught about internet safety in computing lessons and PSHE lessons.  Occasionally external agencies, such as the Police, will also present to the students on specific issues regarding online safety.

You will also find on this page information on Safeguarding your children whilst using the Internet and other Social Media outlets.

Please click on the links below for further information

Web Address Description A link to the CEOP site, which provides parents with advice on Internet safety. A direct link to the 'Parents' and Carers' Guide to the Internet, including keeping your child safe online
bbfc Welcome to Parents BBFC - the website which allows parents to make an informed decision about what films their children watch and the games they play.
Pocket Guide to Social Media Safeguarding An A-Z Pocket Guide of Social Media Apps produced by the Norfolk Constabulary for parents.
Sexting Leaflet A guide produced by the Norfolk Constabulary on the consequences of sexting.
 Child Safety On Line  Social Media Guide for Parents

Parent Factsheets:

10 Top Tips for Staying Safe Online

Cyber Flashing Factsheet Fortnite Factsheet

Instagram Factsheet

Screen Time Factsheet Tik Tok Factsheet
Top Apps for Children
What to listen out for
Whatsapp Factsheet Youtube Factsheet


Further advice support and guidance for students and parents 

Just One Norfolk website:

Phone: 0300 300 0123

A local resource providing advice on all aspects of life for a child/ young person.  Specific information about emotional health for young people and parents.  An App is also available.

Chat health

Text: 07480 635060

ChatHealth is a confidential text messaging service that enables children and young people (aged 11-19) to contact their local public health nursing (school nursing) team. You can get in touch for advice about any aspect of your physical or emotional health.

Young Minds:

Lots of information about young people’s mental health, with various resources available.  Parents’ helpline also available.


Kooth has helpful articles, personal experiences and tips from young people and our Kooth team. There are discussion boards where you can chat or join a conversation with the friendly Kooth community. Lots of topics to choose from! You can also chat to the kooth  team about anything that’s on your mind. Message kooth or have a live chat.  

Childline website:

Phone: 0800 1111

Get help and advice about a wide range of issues, call us, talk to a counsellor online, send Childline an email or post on the message boards.Lots of advice for children, young people and parents/ carers.  Plenty of ideas for activities too.


Phone: 116 123


We're waiting for your call. Whatever you're going through, a Samaritan will face it with you. We're here 24 hours a day, 365 days a year.


Phone: 0800 1111

Call us or email


Phone: 0300 123 3393 9am to 6pm, Monday to Friday (except for bank holidays)

Text: 86463

Mind offers information and advice to people with mental health problems.